frequently asked questions

TICKETS & ACCOMMODATION

The general admission is on sale in limited quantities for 100 € online and 105 € at associated outlets

Daily tickets are on sale in limited quantities for 50 € online and 55 € at associated outlets

You can purchase tickets with no added commissions on Sonicgoods. Tickets also available on festivalforte.com/tickets, BOL, Festival Forte´s Facebook. Physical tickets may be purchased in participating outlets: FNAC, Worten, El Corte Inglés and CTT.

We will send a pdf file with the ticket to your mailbox

Cancellations can’t be done but you can always sell your ticket, easely, at TICKETSWAP

The village of Montemor-o-Velho includes a spacious camping site at walking distance from all the action and available exclusively to owners of tickets for FESTIVAL FORTE

Every day for general tickets and one day for daily tickets. You must have a valid Festival Ticket / Wristband to enter the campsite

Soon you can find the best options through SONICGOODS

If the purchase was made on Indiegogo or on the Festival Forte website follow the instructions on this page:

https://customerservice.paylogic.com/hc/en-us/articles/218149628-I-did-not-receive-my-e-ticket-s-what-do-I-do-How-can-I-retrieve-my-e-ticket-s-

If you dont find the tickets sent by BOL / SONICGOODS maybe the e-mail with the tickets may have gone to the spam box. It happens often.

Search your e-mail (on the search box) for the term “BOL envio de bilhete“. If you can not find the e-mail with the ticket(s) contact us through info@sonicgoods.com

TRAVEL

Montemor-o-Velho is located between Lisbon and Porto. About 200 km away from Lisbon and 120 km from Porto.

Montemor-o-Velho Portugal // GPS: 40°10’22.7″N 8°40’58.9″W

AT THE FESTIVAL

1. Festival Forte will be a cashless event with RFID cards being the main form of payment. Visitors are required to use designated payment that are made available by SN Culture Unipessoal Lda. in order to pay for refreshments during the Event. Visitors can only use the RFID card to pay for food and drink and merchandise and other products during the Event at the Event Location that are offered by the caterers, merchandise and market sellers designated by the Promoter.

2. The address of Festival Forte  is: Castelo de Montemor-o-Velho, 2140-264 Montemor-o-Velho
The address of SN Culture Unipessoal Lda. : Rua Coronel António Eliseu, 13, 2035-443 São João do Campo, Portugal.

3. RFID cards are obtained at check-in in exchange of a ticket or when purchasing one at the box office.

4. To purchase goods, credits will need to be topped up to the RFID card at the Top up station onsite or online via https://gspot.glownet.com/festival-forte-2018, 1 credit = 1 eur.

5. The RFID cards can be purchased at the top up registers at the Event Location and can be recharged at a Top up station for this purpose by means of a bank card or credit card and cash, The Payment Instruments can hold a maximum balance of €300.

6. The balance on the RFID card that is not used can only be refunded until 2 hours after the closing of the last day of the event at designated Topup Stations.

8. The balance on the RFID cards is only valid when used.

9. An RFID card is valid for the duration of the event.

10. RFID cards can be customized and credits added to in before the event, this is possible by creating a profile and adding the unique ticket ID present on the presale entrance ticket.

11. Visitors who have been provided with a RFID card by the Promoter are required to prevent abuse or use of the RFID card by third parties. In the event of loss or theft, the risk of use or abuse between the moment when control of the RFID card is lost and the moment the RFID card is blocked will be exclusively on the account of the visitor. The Promoter is not liable for any damage resulting from the loss or theft an RFID card.

12. It may be necessary, in the case of disruptions, maintenance work and/or security measures, that the Promoter stops or limits the use of the RFID card. The Promoter is not liable for the consequences there of.

13. The Promoter is liable for any product which will be paid with RFID card (in the first instance at least).

Due to the limited capacity of the castle, attendance is limited to 5000 spectators per day.

Around 400 meters away. There will also be an escalator from the town up to the castle.

Festival Forte campsite will be open the day before the festival starts (August 29th 2018) and closes the day after (September 3rd 2018)

Yes. You can bring all your food and drinks into the campsite. You’re not allowed to bring your own drinks into the Festival Site.

No professional photo/film/video/audio equipment is allowed. You can bring your standard digital camera.

The Festival starts Thursday (August 30th) and it ends Sunday (September 2) . On the 29th you can arrive whenever you want, the camping site will be open. You can arrive early so you have time to settle and prepare for the first night. The camping closes the day after the Festival ends.

Yes. There will be stands selling tobacco at the Festival Site.

GETTING INVOLVED

Send your answer to info@festivalforte.com. It will receive our best attention.

Festival Forte is not, at the moment, admitting voluntary work.

We want to thank everyone who has proposed to work at the Festival. At this moment we are already with enough applications.We are not accepting more

PRESS

In order for our team to consider your accreditation please fill in the following FORM. After analysis we will be in touch.